Refunds

At PlantAficionado.com, we value our customers and strive to provide the best experience possible. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refunds

Refunds are available for unused balance in your account within 30 days of the original transaction. Please note that refunds are only processed for amounts that remain unused.

2. Non-Refundable Items

Any services or features that have already been utilized, such as premium plant identifications or other digital features, are non-refundable. Please ensure you review the terms before use.

3. Requesting a Refund

To request a refund, please contact us at [email protected] with your account details and transaction ID. Refund requests are typically processed within 5-7 business days.

4. Payment Methods and Processing Time

Refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

5. Changes to This Policy

We reserve the right to modify this refund policy at any time. Please check this page periodically for updates.

6. Contact Us

For further inquiries or assistance, contact our support team at [email protected].